Contact Us

Phone Calls

As much as we would love to chat with you, we unfortunately cannot take phone calls on at the moment. We are inundated with enquiries, so it is extremely hard to keep track. We need everything in writing to look back onto when required. Email is the best method of contact for us. However, if you would like to meet, you can schedule an appointment with us and visit us in our office located in Harkness, VIC 3337.

Admin Hours

We aim to respond to all enquiries as soon as possible. However please note that we are away on weekends shooting beautiful events. We often get mid-week bookings too, so please allow some time for us to get back to you. We usually respond within 1-4 business days. It can take a little longer as we are in our busiest season. Thank you for your patience.

Studio Location

We are located in Harkness, VIC 3337.

All travel for bookings will be calculated from Harkness, VIC 3337.

COVID-19

As of 12 February 2021

In response to COVID-19, we've dropped our booking fee to 25% from 50%.

Cancellations due to COVID-19 or anything of similar nature/act of God will entitle you to a credit towards a future booking. No refunds will be given on the booking fee however it can be used for a credit towards a future booking. If you prefer to postpone your event, please notify Hazal Memories to check that they are available otherwise you agree that your booking fee will be forfeited or stored as credit for the future.

Please keep this in mind before proceeding with your booking/enquiry.